Email in DigiTerra Explorer 6.10.6.14.

All about DigiTerra Explorer 6 mobile GIS software: questions and answers, tips and tricks. You can share information and knowledge about this application with other users, by using this forum.
lmehuk
Posts: 8
Joined: Sat Jun 19, 2010 1:48 pm

Email in DigiTerra Explorer 6.10.6.14.

Postby lmehuk » Fri Aug 06, 2010 3:45 pm

Hi,

I am having trouble with the email facility. When I select the send email button I get the following error:
"Unable to start the email client: MAPI_E_LOGIN_FAILURE
9 File Reading Error"

I am using Windows 7 (64 bit) and MS Office 2010 (64 bit).

Any ideas please?

Thanks,

Leigh

User avatar
Balazs Hober
Site Admin
Posts: 260
Joined: Fri Aug 08, 2008 12:53 am
Location: Hungary, Budapest
Contact:

Re: Email in DigiTerra Explorer 6.10.6.14.

Postby Balazs Hober » Mon Aug 09, 2010 9:12 am

Hi Leigh,

What is your default e-mail client now? You can check it in Windows 7 here:
Control Panel > Programs > Default Programs.

Anyway, can you send an e-mail via this e-mail client?
Related link: http://www.teamdev.com/downloads/jniwra ... IN_FAILURE

Regards,
Balazs

lmehuk
Posts: 8
Joined: Sat Jun 19, 2010 1:48 pm

Re: Email in DigiTerra Explorer 6.10.6.14.

Postby lmehuk » Wed Aug 11, 2010 10:41 am

Hi Balazs,

My default email is MS Outlook 2010 (64-bit) and Windows Live Mail. I have tried the email option when logged in to both and I still get the same error.

Leigh

User avatar
Balazs Hober
Site Admin
Posts: 260
Joined: Fri Aug 08, 2008 12:53 am
Location: Hungary, Budapest
Contact:

Re: Email in DigiTerra Explorer 6.10.6.14.

Postby Balazs Hober » Thu Aug 12, 2010 12:06 pm

Hi Leight,

That is impossible to have two default e-mail clients in the same time :o . Could you check it again based on the following link: http://windows.microsoft.com/en-US/wind ... il-program :?:

Balazs

lmehuk
Posts: 8
Joined: Sat Jun 19, 2010 1:48 pm

Re: Email in DigiTerra Explorer 6.10.6.14.

Postby lmehuk » Mon Aug 16, 2010 3:34 pm

Hi. Me default email program is Outlook 2010.

Thanks,

Leigh

User avatar
Krisz
Posts: 166
Joined: Fri Aug 08, 2008 2:14 pm
Location: Budapest, Hungary
Contact:

Re: Email in DigiTerra Explorer 6.10.6.14.

Postby Krisz » Wed Aug 18, 2010 10:50 am

Hello,

"MAPI_E_LOGIN_FAILURE" may comes from diffrernt causes
Basicly workflow: Explorer call default e-mail software in your PC/Device - and the default mail application says this answer.
To solve this issue, you must configure your mail client:
- You are trying to access a mailbox that does not exist - or you are using invalid logon information.
(Please check your settings, or create a new profile.)
- If you using MS Exchenge Mail Server, maybe you have insufficient rights on the Exchange mailbox. (Consult the administrator.)

lmehuk
Posts: 8
Joined: Sat Jun 19, 2010 1:48 pm

Re: Email in DigiTerra Explorer 6.10.6.14.

Postby lmehuk » Tue Aug 31, 2010 12:05 pm

Hi Krisz.

I am not using MS Exchange. I simply use Outlook as my default email program. I have attached a jpg of the default email settings.

I have also attached a jpg of the error I get when I use email within DTE.

I cannot see what I am doing wrong and believe Dave Shandley has the same error.

Thanks,

Leigh
Attachments
email2.jpg
DTE Error
Email.jpg
Default email

User avatar
Balazs Hober
Site Admin
Posts: 260
Joined: Fri Aug 08, 2008 12:53 am
Location: Hungary, Budapest
Contact:

Re: Email in DigiTerra Explorer 6.10.6.14.

Postby Balazs Hober » Mon Sep 06, 2010 12:21 pm

Hi Leigh,

Could you try Thunderbird as a default e-mail client on your laptop?
Download link: http://download.mozilla.org/?product=th ... lang=en-GB

We've tested the software with this client and not experienced any issue with it.

lmehuk
Posts: 8
Joined: Sat Jun 19, 2010 1:48 pm

Re: Email in DigiTerra Explorer 6.10.6.14.

Postby lmehuk » Fri Sep 10, 2010 1:43 pm

Hi,

Thanks for the link. That works perfectly. do you have plans to make it work with Outlook?

Leigh

User avatar
Balazs Hober
Site Admin
Posts: 260
Joined: Fri Aug 08, 2008 12:53 am
Location: Hungary, Budapest
Contact:

Re: Email in DigiTerra Explorer 6.10.6.14.

Postby Balazs Hober » Wed Sep 15, 2010 2:34 pm

Hi Leigh,

Thank you for your feedback. I am really happy to hear, that it works with Thunderbird. BTW Thunderbird is far better thank Outlook 2010, have a look at some topics here: http://www.google.com/#sclient=psy&hl=e ... 1806fef4aa

We will review this issue as soon as we can try out DigiTerra Explorer with the latest Microsoft Outlook. Now the main problem is that we don't have Outlook 2010 only 2007; this problem is maybe related to some new features of Outlook 2010. The software works well with the previous Outlook :idea: :!:

BR,
Balazs


Return to “DigiTerra Explorer 6”

Who is online

Users browsing this forum: No registered users and 1 guest